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EMPLOYEE
MOTIVATION: A REALITY
Pawan
Kumar Taneja
Employees
are the backbone of any organization and the enthusiasm among them
can really change the world. Millions of brilliant, million-dollar
ideas are being lost each year, and you may be helping the
problem. Two forces are battling in the minds of employees across
the globe, and it's up to you to make sure the positive force wins
in the end. Companies are putting in lot of efforts to motivate
their employee still it is their daydream to raise level of
motivation among employees.
Imagine stepping into an enormous kitchen overflowing with
uncooked meals and desserts. All of the necessary ingredients for
a countless assortment of dinners are there - you simply have to
prepare them. Now imagine preparing and cooking them in
identically the same way. It doesn't matter what meal you are
dealing with - you follow one set of instructions without fail,
perhaps your favorite meal is a thick and juicy hamburger. If
you're actually preparing and cooking a hamburger, you're right on
track. But what if you're dealing with ice cream sandwiches. How
well do you think throwing some ice cream onto a grill would work?
Trying to flip it so both sides get evenly cooked?
The greatest management mistake
should become painfully clear: many managers treat all employees
as the same assortment of ingredients trying to motivate them
toward greater success using one cookie-cutter approach. Just as
failure results from throwing ice cream on a grill, so too will a
manager fail in inspiring his people if he attempts to do so using
a single method. The people on your team are as different as baked
beans and apple pie. They each work from a unique set of
motivators, responding to some with excited action and others with
boredom or even anger. It's up to you to discover what drives each
one of your team members. What elements excite them? What elements
turn them off? It may take a little time and concerted effort on
your part, but uncovering the powerful motivators that drive your
people will be the best thing you can do for you and your team.
In many Organizations yes-boss rules the environment they
promise moon but not deliver even a candle but by the time a
manager realize, he had undergone a loss of very precious
resources. Because it is the truth, which can lead to the growth
of an organization, “The Best WAY to WIN is to Accept
Failure”. If everything moves fine means your organization
cannot grow more. The growth depends on the tone and atmosphere
you create within your company, department, or team. While many
men and women in positions of power frown upon failure, the
smartest of leaders expects and welcomes it.
To learn, you must fail. A quick example will help to make the
need for failure clear. If 100 happy customers enter and leave a
department store, there is nothing to build on. You have no clue
as to why their experience was satisfying, only that they left
without a complaint. While they may be happy with their experience
(or unhappy and unwilling to tell you about it) you have nothing
to gain in the long-term. However, a complaining customer is
offering you success on a silver platter. He is telling you
exactly what you can do to improve your service. No guessing, no
assuming. You are given specific instructions on how not to do
something which will lead you to the secret of doing it better
than ever before. When an employee feels free to try new things,
to offer their ideas, and to run with projects regardless of the
potential for failure (assuming the necessary steps have been
taken to ensure the idea is sound and relevant) you will have
thousands of ideas coming your way from every corner of the
company.
Imagine for a moment what it would be like to have your employees
or team members come into work each day bursting with excitement
and enthusiasm about the workday ahead. Imagine what it would be
like to work in an electric environment with new thoughts and
ideas constantly jumping around the office. Imagine what it would
be like to work within a group that has a vision, a dream about
the future of the company and is motivated to make it happen.
This
doesn't have to be a daydream - you can take steps today to make
it happen.
#
Education
The
first step in the process is to create or maintain a program that
constantly educates your employees about the latest trends,
techniques, and methods available in your industry. This will
satisfy one of the strongest needs a human being has - growth. If
we don't feel that we are growing - as employees, as
fathers/mothers and husbands/wives, as people - we will feel that
we are dying. People need to grow in order to work at their peak
levels. There are countless resources out there to help you
complete the first step.
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Purchasing
books or having other compile their books to create a work
library is an excellent way to educate your people.
-
You
can also send your team members to live seminars or workshops.
While these can be more expensive, they can deliver a much
higher return. Industry newsletters, magazines, etc. are an
quick and easy way to keep your people growing without
spending a great deal.
-
Lastly,
one of the most effective methods to educating your employees
or team members is to learn the information yourself and share
it with power and passion.
To
be a great leader, you have to be willing to know your industry
inside and out before you can expect your people to do the same.
#
Let
the Ideas be Heard
This step is crucial. Millions of dollars are spent each year
to further the education of employees, but upon returning to their
companies, the ideas are soon forgotten. The investment was a
waste. You have to create an atmosphere in which the new ideas
your people learn are valued and shared. You have to gather your
people together and ask them about what they're learned and how
they feel their ideas could improve the company. Don't let the
information you or your company just spent a great deal of money
on be lost. If you don't make use of the ideas, you are simply
wasting you and your employee's time. There is success in new
information, but you are the one who has to bring it to the
surface.
#
Put
the Ideas into Action
The last stage is action. While not every new idea or gem of
information will pan out, recognize and test the ideas that you
feel may improve the company. This is important for two reasons.
First, the company will profit through new ideas. This is the most
obvious benefit of educated employees, but it doesn't end here.
While the company will improve in the short-term because of the
new information, it will succeed in the long-term because of the
type of employees constant education creates. When an employee
feels that he or she is needed, productivity will skyrocket. Think
about how you would feel if you went to a seminar on reducing
employee turnover and returned to your company without once being
asked about what you learned. You were excited about the chance to
grow, learned some really useful ideas that would fit well with
your company, and then poof - everything you have done is wasted.
What a different situation it would be had the boss or supervisor
eagerly awaited your return, anxious to tap your mind and hang on
your every word? You would feel needed, important, and like an
integral part of your company. Feelings like these would drive
every employee to do whatever they could to make the company
better. If your employees already have the opportunity to grow on
a consistent basis, keep it going strong and follow the latter two
steps. If not, get started today. The faster you satisfy the needs
of your employees, the faster they will work to satisfy yours.
Managers around the world are committing a fatal error that is
depriving their people and companies of improvement, progress, and
success. While very few know of the dilemma, its solution is the
most important and powerful principle that any coach or manager
will ever learn.
By Pawan
Kumar Taneja
Lecturer,
Punjab College of Technical Education,
Ludhiana
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